Albert offers banking tools, budgeting features, and instant cash advances through its Genius membership program.
If you need to learn how to cancel Albert subscription services quickly, the fastest method is through Apple App Store or Google Play if that’s where you originally subscribed.
Albert Genius typically costs between $9.99 and $14.99 per month, meaning cancellation could save around $120–$180 yearly depending on your plan.
Some users have reported unexpected charges and billing issues through consumer review platforms like the BBB. For official support, visit Albert’s website and Help Center.
How to Cancel Albert Subscription on iPhone (iOS)
If you subscribed through Apple, your billing is managed directly by the App Store.
1 Open Settings
Tap the Settings app on your iPhone home screen.
2 Tap Your Apple ID
Select your name/profile banner at the top of the screen.
3 Open Subscriptions
Tap Subscriptions.
If you do not see it:
- Open the App Store
- Tap your profile icon
- Select Subscriptions
4 Find Albert Genius
Locate Albert or Albert Genius in your active subscriptions.
If it does not appear, you may have subscribed directly through Albert using a debit or credit card.
5 Cancel Subscription
Tap Cancel Subscription and confirm.
Your subscription usually remains active until the current billing period ends.
Quick Troubleshooting
- Check your Apple purchase history if the subscription is missing.
- Review your bank statement for charges labeled:
- “Albert”
- “Albert Corp”
- Take a screenshot of the cancellation confirmation for your records.
How to Cancel Albert Subscription on Android
If you subscribed through Google Play, cancellation must be completed there.
1 Open Google Play
Launch the Google Play Store app and sign into the correct Google account.
2 Tap Your Profile Icon
Tap your profile image in the top-right corner.
3 Open Payments & Subscriptions
Select:
Payments & subscriptions → Subscriptions
4 Select Albert Genius
Tap Albert or Albert Genius from your active subscriptions.
If it is missing, the membership may be billed directly through Albert.
5 Cancel Subscription
Tap Cancel subscription and complete the prompts.
Google usually displays an expiration date showing when access ends.
Quick Tip
After canceling:
- Save a screenshot of the confirmation page
- Monitor your bank statement for future charges
- Contact your bank if charges continue after cancellation
How to Cancel Albert Subscription on Desktop or Laptop
Albert’s website does not always include a direct cancellation button. Email support is usually the most reliable desktop method.
1 Check Your Billing Method
Log into your Albert account and review your membership details.
Also check your bank statement to determine whether billing comes from:
- Apple
- Google Play
- Albert directly
2 Email Albert Support
Send your cancellation request to:
Include:
- Full name
- Phone number linked to the account
- Email address
- Request to cancel Genius membership
Suggested Subject Line
Request to Cancel Genius Subscription — [Your Name]
Email Template
Hi Albert Support,
Please cancel my Albert Genius subscription immediately.
My name is [Full Name], the phone number tied to the account is [XXX-XXX-XXXX], and my email address is [you@example.com].
Please confirm when the cancellation is complete and provide the subscription expiration date.
Thank you.
3 Save the Confirmation
Albert usually responds within 24–48 hours, though response times may vary.
Save all emails and screenshots in case you need to dispute future charges.
If you do not receive a response:
- Send a follow-up email
- Try the text support method
- Contact your bank to block recurring payments
Cancel Albert by Phone (Text Message)
Albert mainly handles cancellations through text support rather than phone calls.
Text Cancellation Method
Text:
CANCEL
to:
639-37
Follow the automated prompts to request cancellation.
Important
- Save the confirmation text message
- Take screenshots for proof
- Subscription cancellation does not automatically delete your account or personal data
If the shortcode does not work, email support instead.
What is Albert Cancellation Policy
Albert allows users to cancel Genius memberships at any time.
However:
- Partial refunds are generally not provided
- Your membership usually remains active until the end of the billing cycle
Review Albert’s Terms of Service for the latest refund and billing policies.
Important Account Notes
Canceling Genius does not automatically stop:
- Smart Savings transfers
- Automated deposits
- Other recurring account activity
Before closing your account:
- Disable Smart Savings
- Transfer funds back to your primary bank
- Wait for transfers to fully complete
Transfers may take 2–3 business days.
Quick Checklist Before Canceling
- Cancel the subscription
- Turn off Smart Savings
- Transfer remaining balances
- Wait for pending transfers to finish
- Request account closure separately if needed
Before You Cancel Albert: What You Should Know
Complete these steps before canceling your subscription or closing your account.
Withdraw Remaining Funds
Transfer money from:
- Albert Savings
- Albert Cash
- Smart Savings
to your main bank account.
Resolve Pending Transactions
Ensure there are:
- No unpaid cash advances
- No pending transfers
- No unsettled payments
Disable Automatic Transfers
In the app:
Profile → Settings → Smart Savings
Turn off all automated transfers.
Understand Account Closure vs Subscription Cancellation
Canceling the subscription only stops billing.
It does not:
- Delete your account
- Remove personal data
You must request full account closure separately.
Cancel Early
Try to cancel at least 48 hours before renewal to avoid another billing cycle.
Having Trouble Cancelling Your Albert Subscription?
If cancellation fails, try these troubleshooting methods.
Check Third-Party Billing
If you cannot find your subscription:
- Review Apple subscriptions
- Check Google Play subscriptions
- Review your purchase history
Use Text Support
Text:
support
to:
639-37
You can send this message:
Please cancel my Genius subscription. Account phone: [XXX-XXX-XXXX].
Use the Help Center
In the app:
Profile → Help → Help Center
Search for:
- “Cancel Genius”
- “Close account”
Block Payments Through Your Bank
If charges continue after cancellation:
- Contact your bank
- Request a stop-payment
- Dispute recurring charges if necessary
Subscription Plans and Pricing
| Plan Name | Monthly Cost | Key Features |
|---|---|---|
| Albert Core (Free) | $0.00 | Budgeting tools, spending alerts, limited overdraft protection |
| Albert Genius | $9.99–$14.99 | Cash advances, cash back, investing tools, Smart Savings |
| Annual Genius | About $90–$100 yearly | Same features as monthly Genius with annual billing |
How Charges May Appear
Billing descriptors may appear as:
- Albert
- Albert Corp
- Similar variations
Checking the billing label helps determine whether you should cancel through Apple, Google Play, or Albert directly.
Is Albert Genius Worth It?
Albert Core
Good for users who want basic budgeting features without monthly fees.
Albert Genius Monthly Plan
Useful for:
- Instant cash advances
- Automated savings
- Investing features
However, monthly costs can add up over time.
Annual Genius Plan
Annual plans may offer slight savings, but pricing varies by user and promotion.
