Henson Shaving Return Policy: 100-Day Returns, Warranty & Exchange Guide
If you purchased a razor from Henson Shaving and want to know whether you can return it, this guide explains their official return policy. Below is a simplified breakdown of the Henson Shaving return policy, including the 100-day return window, lifetime warranty, refund process, and items that are not eligible for returns.
| Policy Detail | Information |
|---|---|
| Return Window | 100 days after delivery |
| Warranty | Lifetime warranty for manufacturing defects |
| Return Limit | One razor return per customer |
| Refund Method | Original payment method |
| Refund Processing Time | 5–7 business days after approval |
| Return Shipping | Customer pays for return shipping |
| Non-Returnable Items | Razor blades, accessories, skincare products |
- Customers have 100 days from delivery to request a return.
- Only one razor return is allowed per customer.
- Razor blades, accessories, and skincare items are final sale.
- The company provides a <>lifetime warranty for manufacturing defects.
- Refunds are processed <>within 5–7 business days after approval.
Henson Shaving prides itself on producing superior-quality products. They understand how frustrating it can be to buy a product that breaks.
If a product fails to function properly during its lifetime due to a manufacturing defect, Henson Shaving will replace the product free of charge.
However, this warranty does not cover damage caused by the user, including:
- Dropping the product
- Dents or physical damage
- Fading or loss of coatings or color
- Rust or corrosion
In such cases, customers will need to purchase a new razor, as individual parts are not available for replacement.
100-Day Return Policy
Henson Shaving wants customers to be completely satisfied with their purchase. If a customer does not love their razor within the first 100 days, they can return it.
The Henson Shaving Return Policy applies to one razor per customer. The company allows customers to try the product but will only honor one return request per customer. Any additional return requests will not be accepted.
The following products do not qualify for the 100-Day Satisfaction Guarantee and are considered final sale:
- Ti22 razor blades (5-pack and 100-pack)
- Accessories
- Skin care products
However, their Lifetime Warranty still applies to manufacturing defects on machined products.
To request a return, customers must contact support@hensonshaving.com
Situations Where Refunds May Not Be Granted
Refunds may not be issued, or only partial refunds may be granted, in the following situations:
- The customer has already returned one razor
- The Henson Ti22 is returned under the 100-Day Guarantee (not eligible)
- The customer sent the return without first contacting customer support
- The item is damaged due to misuse or abuse
- The item was lost or stolen
- The item was purchased from a distributor or retailer
- The item is returned more than 100 days after delivery
- Damage or corrosion caused by harsh cleaning chemicals or dishwasher use
Henson Shaving Return Policy and Processing Days
Henson Shaving will issue a full refund to the original payment method for the product price and applicable taxes if the return request is received within 100 days of the delivery date.
However, original shipping costs are not refundable.
Once the returned item is received and inspected, the company will notify the customer whether the refund has been approved or rejected.
If approved, the refund will be applied to the customer’s credit card or original payment method within 5–7 business days.
Late or Missing Refunds
If a customer has not received their refund, they should:
- Check their bank account again
- Contact their credit card provider, as it may take some time before the refund is officially posted
- Contact their bank, since processing times may vary
Related Grooming and Shaving return policy
- Can You Return Manscaped Products? Manscaped Return Policy & Warranty
- Braun Return Policy (2026): 30-Day Returns, 100-Day Money-Back Guarantee & Warranty
Exchanges policy
Henson Shaving accepts exchanges only for defective or damaged items.
Depending on the customer’s location, the time it takes for the replacement product to arrive may vary.
Gifts
If the order was received as a gift, the company will require the contact information of the original purchaser to process a refund, store credit, or replacement.
Shipping
Customers are responsible for returning the item(s).
If an item valued at over $75 is being returned, Henson Shaving recommends using a trackable shipping service or purchasing shipping insurance.
They also encourage customers to use a shipping method that provides tracking and insurance, as the company is not responsible for lost or damaged returned merchandise.
If a returned item is lost or damaged during shipping, a refund will not be issues.
Disclaimer: This page summarizes the Henson Shaving return policy for informational purposes only. Policy details may change over time. Customers should visit the official Henson Shaving website or contact their support team for the most accurate and up-to-date information.
